Physical Therapy

Focus on MOVEMENT & STRENGTH to finally fix the source of the problem

Visit our team to Move Well & Be STRONG!

our team rocks!

Make the Right Choice


You should have high expectations of your PT Doc just like we expect our patients to be ALL IN! 

From the Receptionist to your PT Doc to your Clinical Assistant - We ALL want to see you move better and take control of your life! 

We have a genuine investment in your wellness and expect nothing but the best! You're not alone on this journey. If you're ready to work, then we'll be with you step for step

We specialize in manual therapy, orthopedic and neurological conditions, as well as sports & conditioning to improve movement for returning to life and sport!


How We Can Help You


Understanding WHY you are suffering is the first step to recovery! We teach you about your body so you understand WHY we are doing things so you can eventually continue your progress with your prescribed Home Exercise Program 



Being 'STRONG' means different things to different people. 

Whether you want to get back to work, back on the field/court, or just want to be able to get in and out of bed, our team works toward goals that are important to YOU so you stay strong for life! Choose the best physical therapy in Hilo and in Keaau.

movement is our expertise


Advanced Manual Therapy Techniques

Our PT Docs are experts in biomechanics or how the body is designed to move. They use manual therapy techniques to move and assess your joints to make sure they are operating at full capacity. They detect the source of the problem and create a plan to fix it so you can get back to LIFE!


Expert Exercise Prescription

Anyone can Google exercises to strengthen areas of the body but not everyone has the clinical expertise that our PT Docs have! Armed with advanced education in biomechanics, nothing compares to our abilities to customize your plan.

No program is identical. Each plan is modified  to fit YOUR specific condition or goal!


Advanced Techniques & Equipment

ONE treatment does not fit ALL cases. 

Some of the equipment we currently have:

  • Alter G Anti-Gravity Treadmill (Hilo Clinic Only)
  • ML830 Cold Laser
  • Concept2 Rower & BowFlex Elliptical Stepper
  • Myofascial Decompression Techniques using Cupping
  • RockTape & RockBlades 
  • TRX Suspension Training System
  • Core Flyte Sliders & Balance Mats
  • Kettlebells & Slam Balls
  • Battle Ropes & Squat Rack

keep in touch with us!

Subscribe to get the scoop on our company, our staff, and first dibs on our quarterly newsletter!

Meet our PT doc

Dr. Shauna Russell, DPT, MBA


Graduate of University of St. Augustine for Health Sciences in Florida. Doc Russell started Pakolea LLC in 2009.  Originally born and raised on Maui, Doc Russell came to the Hilo with her family in November 2014. Her son, Keliʻikoa, goes to Nāwahīokalaniʻōpuʻu, a Hawaiian immersion school and he speaks fluent Hawaiian and English. Outside of work Shauna loves playing softball, doing interval training using Kettlebells as well as Powerlifting. She is a student of strength and believes that making an effort to change what you dislike about your life is the first step but having someone to walk that journey with you keeps you consistent as well as motivated. 

She enjoys watching movies with a good story regardless of genre and traveling to new places. 

What patients like most about her is that she is tough but compassionate. She loves showing them that anything is possible no matter how crazy the idea. She is a master modifier so she can figure out how to break an activity down into small steps so the goal can be reached. No excuses.


clinic managers & collections specialist

physical therapy in hilo
physical therapy in keaau
strength training in hilo
strength training keaau

Faith (Director of Operations)

Faith is our go-to person for handling difficult situations. She always knows what to do every time. Creating leaders with staff training is her specialty to make sure our patients have a great experience at our clinics from the first day they walk in and on their graduation day.

Outside of work Faith loves spending time with her family including their newest addition "Maggie" (man's best friend) and trying different restaurants. She also serves her community on the executive board of Hilo's largest club, "Hui Okinawa."

She lives by the saying: "Always do the right thing even when no one is watching!"

Faith believes what our patients like most about our clinics is the 'ohana atmosphere and the feeling of entering our "home" not just another medical facility.

If she could be any animal, she would be a puppy because they are always happy no matter what and are so loyal to their 'ohana.


Summer (Kea'au Clinic Manager)

Summer loves enjoying and having fun with her six keiki everyday and supporting them through all the sports and the events they commit to. She hopes to join a team one day to paddle canoe or play volleyball whenever but nothing too serious. She loves crafting when she's in her zone like sewing, crocheting, and making party centerpieces.


What her patients love about her the most is that she expresses pure ALOHA all around but is straight tot the point with no beating around the bush. 

If she could be an animal she would be a lioness because she is the queen of her jungle with her six pack of children. She is shy at times but will let the beast out when necessary!


Clinical Assistants



Destiny is one of our clinical assistants. She was born in Waimea and raised in Wainaku, she has lived there for about 14 years. Outside of work she loves to go to the beach with family and friends. She will be going to college in the Spring in hopes to become either a physical therapist or a physical therapist assistant. 

She believes that patients like our clinic because of the love and dedication that our staff continuously shows. "They realize that we aren't the typical physical therapy clinic, we are different from the rest."

Destiny likes working here because she feels like she's a part of a family. She also loves to watch patients progress over time. She loves to help people. 



Clinical Assistants (continued)





Please welcome our newest team member Sheldon!

Front desk & activations

Our Fierce Front Desk Duo


When you call either of our clinics, chances are you'll speak to one of these lovely ladies. Sweet, professional, and they also keep you accountable! 

These angelic faces look soft and fragile until you're late or miss your appointment. 

They are the master schedulers and make magic happen so you get the care you need!



Kaylee is responsible for coordinating front desk activities, distributing correspondence and redirecting phone calls. When you call the Hilo or Kea'au clinic she is usually the one to help you with your schedule and start getting you what you need. 

She is currently a student at UH Hilo studying psychology in hopes to one day open her own practice and/or teach as a professor. 

Outside of work Kaylee loves spending time with her family, friends, and other half, Koapaka. They go on mini staycations to Kona or Waikoloa where she shops whenever she has the chance. 

She believes that patients like our clinics because they realize our clinics are different from others in Hilo and in Kea'au. They appreciate that we really care and don't just do what we do for a paycheck. 

She said, "I really do love working here, we're like one big happy family." 



Kait is our Activations Specialist; she activates a potential patient to the active caseload. She reviews and verifies all new referrals sent to our clinic and calls patients to schedule their first appointments. She also makes sure that you get your visits recommended by your therapist.

Outside of work, Kait loves watching videos about conspiracy theories and learning about astrology. She loves going back home to Molokai and enjoying time with her family. She believes in not accepting Nothing but appreciating everything so that you don't have high expectations on things but when you do, you'll appreciate it in the long run.

What Kait loves about working at Pakolea is that we have a positive family-oriented culture and thats key to keeping her inspired and ready to work. What she loves most about caring for patients: "I like caring for patients because I know that they are in the right place for them to get better, be better, and feel better. I know that thy are in the right hands and nothing beats the smile on their faces when they are feeling a whole lot better on discharge day."

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Contact Us

Please contact us directly with any questions, comments, or scheduling inquiries you may have.

Feel free to fax any documents to 

(808) 961-9044 (Hilo Clinic)

1 (800) 281-1486 (Kea'au Clinic) 

Pakolea, LLC

740 Kilauea Avenue, Hilo, Hawaii 96720, United States

(808) 935-5255 (Big Island PT) (808) 657-4923 (Pakolea Rehab Kea'au)


Big Island PT (Next to Hilo Burger Joint)

740 Kilauea Avenue Hilo, HI 96720

Monday: 8am - 12pm Tuesday - Friday: 7am - 5:30pm

Saturday: 8am-12pm Sunday: Closed

Pakolea Rehab Kea'au (Next to Kea'au Urgent Care)

16-590 Old Volcano Road Keaau, HI 96749

Monday: 1:30pm - 5:30pm Tuesday - Friday: 8am - 5:30pm

Saturday & Sunday: Closed

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